Frequently Asked Questions for Dental IT Support
Is Cloud going to be right for my new practice?
There are a number of factors to consider when it comes to Cloud Solutions. They need to be tailored to the needs of your practice. Things like your internet speed, number of users, software you plan to use, devices such as dental devices, printers, scanners. We highly recommend arranging for us to come out to your Practice and we can tailor the right package to your business.
Where is data kept for Cloud Servers
We host your servers in Equinix Data Centers and backups are kept in Australia. All our backups are fully encrypted so your data is protected and safe. We have many security layers in place to keep you protected from any threats and protect your practice data from being compromised.
How easy is it to move to the Cloud and will i loose any data?
To answer this question we need to do a indepth review of your current system. We will backup your live server and get your new cloud server configured. The migration will be planned and we minimise downtime for you and your staff.
Will my Dental Software Work on your cloud servers
The Dental sofware will have its own system requirements it will operate on and we review all these requirments and anticipate future growth. The great thing about cloud servers is you can easily scale the settings and add more diskspace, ram or cpu as required.
How easy is it to upgrade my cloud server?
Its as simple as logging a support ticket with us. We can provide a quote on increasing users, disk space, memory, cpu. One of the benefits of Cloud Servers is how easy it is to scale up. Having a phyiscal server onsite you would have to upgrade hardware and probably have downtime so its one of the benefits of cloud.