Office 365 support Melbourne
Office 365 is a brilliant tool for all businesses, whether you run a small office based enterprise or have staff all over the place working from various offices or locations outside of an office (such as in the mines). Office 365 allows you to manage projects from any location, which saves you time and money having to wait for someone to edit or send you a file. They can do it anywhere they are.
And the awesome news is that if you find yourself having difficulties with the cloud based software, we have a team of experts who can offer you Office 365 support.
Technology has evolved over the last decade, and it continues to evolve. As such learning new technologies can be confusing. As part of our Office 365 support we can offer you training so that you have the knowledge you need to operate your computer systems. A professional in Office 365 support will be your point of contact and will be able to handle any queries that you may have. It will take the confusion out of using Office 365. Our training support packages include initial set up of Office 365 and ongoing support so you’ll always have someone available to call on when you’re stuck or confused on a particular feature.
The first step in any Office 365 installation is ensuring that your licensing is up to date. Outdated licences can lead to you not being able to use certain features, which can cost you time and money. It could be that you recently hired a new staff member and need to purchase an additional Office 365 license. Our Office 365 support packages includes licensing support so you always have enough licenses. We’ll let you know when your licenses are due to expire or if you need to purchase additional licenses so you can carry on with your business activities without any downtime.
There might be other situations where you need to upgrade your Office 365 license because your business needs have changed. It could be that you need additional Office 365 software, or that you need additional features. The team at Urban IT Services have extensive and vast knowledge on all the features of Office 365. When you contact us for Office 365 support, we can let you know about the features that you are missing out on that might be beneficial to you. We’re big on communication and putting the customer first so whenever you need Office 365 support in Melbourne we should be your first point of call.
Have you ever been in a situation where you had a lot of important documents but you didn’t have a back up? I’m sure we’ve all been in that situation. The Office 365 support that we offer includes support and tips on the best methods for backing up your documents. We’ll help you do it regularly so that if there are ever big changes, and your computers crash (but we hope that they don’t) you will have a back up to rely on which will enable you to retrieve all those important business documents. All of the Office 365 back ups that we run are stored in the cloud which means you can access them from any location as long as you have a working internet connection. Some IT companies do not give you control over your data but that’s not how we operate. It’s your data so we will always ensure that you maintain control should you need to access one of your Office 365 back ups.
On the other side, if you have found that you keep on getting errors, we can assist you with Office 365 troubleshooting and resolution so that your software runs as it should without difficulties. Our tech team deal with Office 365 issues daily which means that they’ve developed vast knowledge on the most common errors. When you contact our Office 365 support team they can quickly identify what the problem is and recommend a fix. They can also advise you how to prevent the same error coming up again so that you have minimal downtime and can focus on getting your work done. Our tech team can handle simple errors such as login and payment issues right through to more complex problems like installation errors where you can’t get the software started in the first place.
Office 365 contains many programs like Word, Excel, Powerpoint and Outlook which are used by most people and businesses. It also includes additional software and if you’re experiencing trouble with one of those less common programs such as Power BI, then obviously you have special needs and require the services of an Office 365 team who know the entire package inside out, rather than just a few select programs. We’ll get you back up and running in no time and our Office 365 support is always available so you won’t be waiting around either.
Being a small business ourselves, we understand how important it is to have all your software working as it should and so we can help you with everything from Office 365 installation and licensing to errors and other troubleshooting. We’ll take the stress out of your technology and we’re always just a phone call or an email away.
Providing Office 365 support is one of our specialties so if you’re having problems give us a call and see how we can help with one off problems or ongoing support.
We’ve got you covered no matter what your IT support needs are.